Restaurant Branding and Reputation Online

Social media has made it easy for consumers to voice their opinion about all types of businesses online and they do so frequently, often influencing potential customers. Nearly 85% of Americans say that their buying decisions are affected by online reviews from other consumers. Restaurants are particularly vulnerable to social media rumblings because everyone has an opinion about food. Do you know what customers are saying online about your restaurant?

Listen to Your Customers Online

In order to manage your online reputation, you need to be aware of customers’ online comments. Today’s technology savvy consumers are quick to offer … Read more at Free Business Cards