Day: August 7, 2010

CRM Best Practices: What are the Benefits?

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If customer care management or customer relationship management (CRM) is properly implemented, it can bring remarkable benefits to businesses. The best CRM practices result in excellent customer service, which takes you down the road of success.

CRM is a way of improving business because its primary focus is to ensure good customer relationships. Since customers are the ones who are making the business grow, a proper way of dealing with them is one of the secret keys to success.

The importance of a good customer service is the primary reason why CRM was created. CRM best practices are presented by … Read more at Free Business Cards

Direct Marketing Articles Discounts

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Website traffic is something that is very hard to generate, people typically visit a list of ten different sites that they use on a daily basis. If you want a customer to visit your site you will need to get them to remember it. Once they remember the site they are more likely to use it, chances are even greater if you provide an incentive for them to use the website. Some examples of this would be a discount that they would be able to get by signing up for a mailing list and purchasing an item from your website. … Read more at Free Business Cards